System

Your business system should drive your business forward.

Karmak provides a connected system that brings data, workflows, and users together in one operational platform. This gives your team real-time visibility, system-wide control, and the ability to act on information as it happens.

Centralize operational and financial data across the entire business
Improve visibility into activity, performance, and system usage in real time
Enable consistent workflows and controls across departments and locations
Operational Impact

Control and visibility

The system is not just where work happens. It is how work is controlled, tracked, and improved across the entire business.

Real time awareness

Know what is happening across your operation as it occurs instead of waiting for reports or manual updates

System wide control

Standardize workflows, permissions, and processes to maintain consistency across teams and locations

Connected data

Ensure all departments operate from the same information without duplication or reconciliation

Actionable insight

Turn system data into dashboards, alerts, and reports that drive better decisions

Capabilities

Built for control, visibility, and scale.

Karmak’s system capabilities provide the foundation for how your business operates, enabling real-time visibility, structured workflows, and system-wide governance.

Capability

Real time alerts

Automatically notify users of critical events as they happen across the system. Alerts can be delivered via email, text, push notifications, or message center to ensure immediate awareness.

Capability

Custom alert rules

Define conditions that trigger notifications based on system activity. Ensures the right people are informed when key thresholds or events occur.

Capability

Role based permissions

Control access to applications, data, and workflows based on user roles. Ensures users only see and interact with what is relevant to their responsibilities.

Capability

User and access management

Configure users by department, branch, and role to align system access with organizational structure. Supports operational control across multi-location environments.

Capability

Search and data access

Quickly find information across the system without requiring complex queries or technical expertise. Enables users to access the data they need to perform their roles efficiently.

Capability

Dashboard creation

Create, customize, and manage reports directly within the system. Allows users to generate insights without relying on external tools or IT resources.

Capability

Embedded reporting tools

Create, customize, and manage reports directly within the system. Allows users to generate insights without relying on external tools or IT resources

Capability

Document and attachment management

Attach files, images, and documents directly to records across the system. Ensures all relevant information is stored and accessible in context.

Capability

Workflow driven outputs

Control how documents are generated, printed, or emailed based on system rules. Supports consistent communication and documentation processes.

Business Results

What the system delivers.

The capabilities of Karmak's systems standardizes configuration and use across your entire operation — reducing manual workarounds, improving data reliability, and giving leadership real-time insight into performance at every level.

Operational consistency

Standardizes how work is completed across departments and locations.

Faster decision making

Provides real-time access to system data and performance metrics.

Reduced manual effort

Eliminates redundant tasks and disconnected workflows across systems.

Improved data reliability

Ensures all teams operate from accurate, shared information.

Greater system visibility

Gives leadership insight into activity, performance, and usage across the business.

Cross-Department Connectivity

One system across every function

The system connects every department so data, workflows, and decisions are aligned across the business.

Service Workflows

Service activity updates in real time and is visible across the system without manual communication.

Parts Operations

Inventory, pricing, and availability are tied directly to transactions and system data.

Sales Processes

Customer, unit, and transaction data are accessible across departments without duplication.

Accounting Alignment

Financial activity reflects operational transactions without reconciliation delays.

Integrations

Integrations that extend system capabilities.

Connect external systems without disrupting core operational workflows
Enable data movement across platforms without manual intervention
Support analytics and reporting through connected data sources
Extend system functionality through a flexible partner ecosystem
Diagram with Karmak logo at the center connected by lines to logos of Voze, Volvo, Fiserv, Maxa, Paccar, and two other companies.
The Karmak ecosystem

Karmak removes roadblocks. Use the system that’s right for you.

Fusion
For large, multi-location enterprises that want a robust, configurable system to unify operations and work the way they want.
Provides a centralized system of record across all departments.
Supports advanced workflows, controls, and reporting across complex operations.
Enables real-time visibility and governance at scale.
Blaze
For small to mid-sized shops and independent repair facilities that want a fast, mobile-first solution to run their business from anywhere.
Delivers system functionality through a cloud-based, browser-accessible platform.
Supports core workflows with flexible configuration based on operational needs.
Enables access to system data without traditional infrastructure requirements.
Truckmore
For dealers and service providers that want a branded digital platform to streamline communication and engage fleet customers.
Extends system access to customers through a connected digital platform.
Provides visibility into service activity, history, and interactions.
Connects external users to internal system data in a controlled way.

Not sure which one is perfect for your operation? Find Your Product Fit

You Don't Implement Alone

Karmak's services, training, and support help teams adopt the system and improve processes over time.

CUSTOMER STORIES

Trusted by Commercial Vehicle Businesses Nationwide

Karmak solutions are used by commercial vehicle operations to improve efficiency, recover lost revenue, and gain better control across departments and locations.

“Downtime for our fleet customers translates to dollars. With Truckmore and International 360, easy service scheduling and real-time communications between our customers and our service centers ensure that fleets are more efficient and on the road faster.”
Mike Linder
Vice President Fixed Operations
Carolina International Trucks
“Through our integration with Truckmore, fleets can more efficiently meet their service needs by requesting service directly to truck dealerships using the Decisiv SRM platform. This capability helps service providers streamline service operations by providing another means of communication with their fleet customers. By improving collaboration during service events, Truckmore’s customized mobile app and customer portal solutions are a perfect addition to the Decisiv SRM Ecosystem.”
Michael Gibson
VP/GM Business Development
Decisiv
“We partnered with Truckmore to drive service retention, sales leads and boost revenue across our truck, service and parts operations. Seamlessly integrated with Karmak Fusion and Decisiv SRM, our mobile dealer app empowers customers to schedule service, browse inventory, value their trade, book test drives, redeem service and parts offers, order parts, earn & redeem loyalty rewards, and connect with our team—all from the palm of their hand.”
Mike Sorensen
Group General Manager
Coast Counties Peterbilt PacLease
Find your perfect FIT

Find the Solution Built for Your Operation

Every operation is different. Answer four quick questions and we'll match you with the Karmak solution designed around the way your business actually works.

Tell us about your operation
What are you trying to improve right now?
Get your perfect product fit recommendation.
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What kind of operation are you running?

This helps us speak your language for the rest of the way.
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How many locations are you working across?

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What's bringing you here today?

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What are you trying to improve right now?

What’s not working today?
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What does the right system look like for your team?

Tell us which type of system fits your team best.
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Karmak Truckmore is your match.

Managing multiple locations can be challenging, but with our fleet customer app, you can simplify communication and streamline operations.
TOP MATCH

Truckmore

Fleet customer app focused on comms

Truckmore is a branded digital platform that connects your dealership to your fleet customers. Truckmore is DMS-agnostic — it works with Fusion, Blaze, and other dealer management systems.

Fusion

Great match as your standalone DMS solution.

Talk to an Expert

*Recommendation is based on the answers you provided. A Karmak specialist can help confirm the best fit for your specific operation.

Karmak Truckmore is your match.

With multiple locations to coordinate, you need a system that handles complexity — cross-site parts management, consolidated reporting, and financial controls that scale.
TOP MATCH

Truckmore

Fleet customer app focused on comms

Truckmore is a branded digital platform that connects your dealership to your fleet customers. Truckmore is DMS-agnostic — it works with Fusion, Blaze, and other dealer management systems.

Blaze

Great match as your standalone DMS solution.

Talk to an Expert

*Recommendation is based on the answers you provided. A Karmak specialist can help confirm the best fit for your specific operation.

Karmak Blaze is your match.

You're looking for a modern, cloud-native system that's fast to deploy and easy to run. Blaze gives you full DMS capability without the infrastructure overhead.
TOP MATCH

Blaze

Cloud-native DMS — modern, fast, connected

A cloud-native DMS built for speed and simplicity. Real-time dashboards, automatic updates, and access from anywhere — with the full power of a dealership management system.

Truckmore

Branded fleet customer mobile app

Talk to an Expert

*Recommendation is based on the answers you provided. A Karmak specialist can help confirm the best fit for your specific operation.

Karmak Fusion is your match.

With multiple locations to coordinate, you need a system that handles complexity — cross-site parts management, consolidated reporting, and financial controls that scale.
TOP MATCH

Fusion

On-premise DMS — built for depth and complexity

The heavy-duty DMS built for operations that demand real depth. Deep OEM integrations, rigorous financial controls, and workflows that adapt to how your business actually runs.

Truckmore

Branded fleet customer mobile app

Talk to an Expert

*Recommendation is based on the answers you provided. A Karmak specialist can help confirm the best fit for your specific operation.

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