Expert support, built for every stage

From day one through long-term growth, Karmak's services are built to extend the value of your system. Whether you're onboarding new locations, optimizing operations, or modernizing your infrastructure — we have structured, expert-led services to support every stage.

100% Employee-Owned
White semi-truck driving on a highway overpass above a desert landscape with a house and mountains in the background during sunset.
12+ Years Average Support Tenure
Our Services

Five ways we support your team.

Whether you're expanding, optimizing, or modernizing your infrastructure, there's a Karmak service built for where you are.

OPTIMIZATION

Custom Training

Deepen system knowledge across your team — tailored to roles, experience levels, and real workflows.

Optimization

Professional Services

Optimize workflows and operations.

Optimization

Custom Reporting

Reporting built to your exact requirements.

Expansion

Acquisitions

Integrate new locations seamlessly with structured project management, configuration, and training support.

foundation

Xcelerate Cloud Hosting

Modern, Azure-powered hosting with 99.9% uptime, built-in disaster recovery, and simplified access for your team.

Why Karmak

Your Karmak investment, fully supported.

We don't just build the software. We help you get the most out of it — with expert services built for the way your business actually operates.

1,000+

Locations added to to growing Fusion customer networks

24/7

Access to more than 300 courses

275+

Consulting engagements delivered

75+

Years of combined experience across our Services team

200+

Companies hosted on Xcelerate

You’re in good company with Karmak.

Service Details

The right support, at every stage of growth.

Every Karmak service is structured around a clear engagement process — so you always know what to expect, who's involved, and what you'll walk away with.

Acquisition Services

Integrate your new locations

Acquisitions services are designed for existing Karmak customers expanding their footprint and needing a clear, structured approach to adding new locations into Fusion.

Structured project management
Configuration & conversion support
Training support for adding new locations to Fusion
Custom Training

Strengthen your system knowledge

Custom Training is designed for existing Karmak customers looking to deepen system knowledge and reinforce best practices across their organization.

Role-based training built around your team
Aligned to your experience levels and business goals
Delivered to strengthen confidence and operational standards
Custom Reporting Services

Build your custom reports

Custom Reporting Services are designed for organizations that require reporting tailored to their operational definitions, calculations, or evolving performance needs.

Reports built to your specific KPIs and calculations
Aligned to your unique operational structures
Developed through a structured, consultative process
Professional Services Consulting

Optimize your daily workflows

Professional Services Consulting is designed for organizations seeking expert guidance to refine business processes, improve operational performance, and optimize Fusion usage.

Workflow refinement and process consistency
Operational efficiency improvements
Tailored to your operational priorities and long-term growth
Karmak Xcelerate Cloud Hosting

Modernize your hosting infrastructure

Karmak Xcelerate is designed for customers who want to modernize their hosted environment and prepare for future growth.

Built on Microsoft Azure for reliability and performance
Simplified access with expanded integration capabilities

Still weighing your options?

You don't need to have it all figured out before reaching out, we'll help you identify the right next step.

CUSTOMER STORIES

Real people. Real results. Real partnership.

Join more than 4,000 rooftops that choose Karmak as the partner they can count onto help withday-to-day operations, unexpected challenges, crunch times, and everything in between.

“Karmak isn’t just a vendor to us, they're a true partner. We’ve grown alongside the product through multiple iterations, and the relationship has only strengthened over time.”
Korey Neal
President and Dealer Principal
K. Neal Truck and Bus Center
“We’ve challenged and changed almost every major vendor relationship in our business over the years, but never Karmak. The partnership runs deep. The product works, the people show up, and when something goes wrong, you know exactly who you want on the other end of the phone. That kind of trust is rare, and it’s why we don’t even shop other systems.”
Mike Levering
VP and COO
Truckworx
“Karmak cares about your success more than anyone else. As a customer, you are not just a number. The software is great and the built-in ‘checks & balances’ keeps you on the straight and narrow.”
Manohar Suviseshamuthu
Operations Analyst
Martin’s Peterbilt
Get in touch

Let’s Talk

Whether you’re exploring Karmak for the first time or need support with an existing solution, you’re in the right place. Reach out and our team will quickly guide you to the solution that fits your operation, scale, and growth goals.

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