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Whether you’re exploring Karmak for the first time or need support with an existing solution, you’re in the right place. Reach out and our team will quickly guide you to the solution that fits your operation, scale, and growth goals.

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We’re here to help

Whether you’re exploring Karmak for the first time or need support with an existing solution, you’re in the right place. Reach out and our team will quickly guide you to the solution that fits your operation, scale, and growth goals.

4.95 Customer Satisfaction Score
18 Seconds Average Speed of Answering Phone
Under 1 day average time to resolve support requests
4.95 Customer Satisfaction Score
18 Seconds Average Speed of Answering Phone
Under 1 day average time to resolve support requests
Get in touch

Support, your way

Pick the contact option that works best for you. We’ll take it from there.
You must be an authorized support contact for your organization to reach out to our Support team.

Contact form

The easiest way to get the right answer, fast.

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Customer community

Submit and track support tickets.

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Email or phone

Reach us directly by phone or email.

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Office & working hours

See our location and business hours.

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Submit a support case online

Log in to our Customer Community to easily submit a case to Support, check the status of your cases, and more

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Support

Support Contact Information

For any inquiries please contact our Support team.
You must be an authorized support contact for your organization to reach out to our Support team.

Fusion

Fusion Support

1-877-527-6251
askfusionsupport@karmak.com

Partner Solutions Support

1-877-527-6251
askpartnersolutionssupport@karmak.com

System Support

1-877-527-6251
asksystemssupport@karmak.com
Blaze

Blaze Support

1-817-633-1772
support@dsisolutions.biz
Truckmore/Mobile Dealer

Truckmore Support

1-877-527-6251
asktruckmoresupport@karmak.com

Mobile Dealer Support

1-877-527-6251
askmobiledealersupport@karmak.com
Other

Legend Support

1-800-527-6250
asklegendsupport@karmak.com

Director Series Support

1-800-527-6250
askdirectorseriessupport@karmak.com

Born and raised in the heavy-duty industry

Count on a partner with deep roots in the commercial transportation world who understands your business as well as you do. We built Karmak in the bay, not in the boardroom.

Talk to an ExpertLearn More About Karmak
Two delivery workers loading cardboard boxes into the back of a white delivery van in an outdoor setting.
Aerial view of a parking lot with multiple parked semi-trailer trucks and trailers in organized rows.
Man with glasses and gray beard sitting in a chair with arms crossed, listening to a woman speaking in an office setting.
Five orange stars above the quote, Support team is always great to deal with.
Two delivery workers loading cardboard boxes into the back of a white delivery van in an outdoor setting.
Two people collaborating over a laptop, one pointing at the screen with a pen.
Two delivery workers loading cardboard boxes into the back of a white delivery van in an outdoor setting.
Aerial view of a parking lot with multiple parked semi-trailer trucks and trailers in organized rows.
Man with glasses and gray beard sitting in a chair with arms crossed, listening to a woman speaking in an office setting.
Five orange stars above the quote, Support team is always great to deal with.
Two delivery workers loading cardboard boxes into the back of a white delivery van in an outdoor setting.
Two people collaborating over a laptop, one pointing at the screen with a pen.
Aerial view of a parking lot with multiple parked semi-trailer trucks and trailers in organized rows.
Five orange stars above the quote, Support team is always great to deal with.
Two people collaborating over a laptop, one pointing at the screen with a pen.
Warehouse workers wearing safety helmets managing and organizing boxes on metal shelves, with one woman holding a clipboard.
Man with glasses and gray beard sitting in a chair with arms crossed, listening to a woman speaking in an office setting.
Five orange stars above the quote, Support team is always great to deal with.
Aerial view of a parking lot with multiple parked semi-trailer trucks and trailers in organized rows.
Five orange stars above the quote, Support team is always great to deal with.
Two people collaborating over a laptop, one pointing at the screen with a pen.
Warehouse workers wearing safety helmets managing and organizing boxes on metal shelves, with one woman holding a clipboard.
Man with glasses and gray beard sitting in a chair with arms crossed, listening to a woman speaking in an office setting.
Five orange stars above the quote, Support team is always great to deal with.
Support

Support You Can Count On

Karmak support is built on a simple idea: we own your problems as if they’re our own. You’re supported by an in-house team with deep industry experience — not outsourced call centers or generic ticket queues.

Collage of four smiling customer service and support professionals; one woman with headset, three men, one in work uniform, with phone and chat icons.
Collage of four smiling customer service and support professionals; one woman with headset, three men, one in work uniform, with phone and chat icons.
Collage of four smiling customer service and support professionals; one woman with headset, three men, one in work uniform, with phone and chat icons.
Collage of four smiling customer service and support professionals; one woman with headset, three men, one in work uniform, with phone and chat icons.

Fast Response Times

Connect directly with experts who understand your operation and can help immediately.

Product-Specific Support

Reach people who know your system best through module-specific support paths.

Long-Term Partnership Mindset

Consistently get the support your team needs to get the most out of the system and build confidence.

Earn your trust every day

Work with a partner that earns your trust every day.

Location & working hours

Midwest Values Wherever We Are

Rooted in the heartland, Karmakians show up with honesty, hard work, and a get-it-done attitude wherever they are. We deliver serious technology with a genuine commitment to help you keep your business moving forward.

Get Directions
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Get ready to see your

business clearly.

No pressure. No commitment. Just a straightforward way to determine whether Karmak is the right fit for your operation.

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