Karmak Truckmore

Extend your digital workflow to the last mile.

Truckmore transforms the relationship between customers by replacing analog phone calls with efficient digital workflows. This dealer-branded mobile platform creates a "single pane of glass" for your customers, allowing them to manage assets, approve repairs, and schedule service instantly — driving shop throughput and reducing downtime.

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Worker in brown and beige uniform measuring blue barrels with a handheld device in a warehouse.
Aerial view of parked semi-trailers and trucks arranged in rows in a lot during sunset.
Woman wearing a blue safety helmet in a warehouse holding a clipboard, with a man carrying a box in the background and overlay text saying 'Integrations Connect your full dealership ecosystem.'
Worker in brown and beige uniform measuring blue barrels with a handheld device in a warehouse.
Smiling man sitting indoors next to a notification icon and text about geofencing for launching targeted campaigns to alert active buyers.
Aerial view of parked semi-trailers and trucks arranged in rows in a lot during sunset.
Person holding a credit card and typing on a laptop keyboard.
Map showing a location marked 6 minutes away and a person driving, hand on the steering wheel.
A man in a white shirt typing on a keyboard at a desk with a large monitor in an office setting.
Mechanic explaining engine parts to a customer beside an open truck hood.
Man sitting on a couch using a smartphone with a label reading Mobile payments.
Two men in business attire reviewing charts on a tablet and a clipboard in an office setting.
Person holding a credit card and typing on a laptop keyboard.
A man in a white shirt typing on a keyboard at a desk with a large monitor in an office setting.
Mechanic explaining engine parts to a customer beside an open truck hood.
Two men in business attire reviewing charts on a tablet and a clipboard in an office setting.

You’re in good company with Karmak.

Bridging the digital-analog gap.

Truckmore bridges the gap between service providers and fleets by transforming analog interactions into efficient digital processes.

This DMS-agnostic, dealer-branded platform fills the voids left by traditional systems, centralizing asset management and communication to drive engagement and secure long-term retention.

Branded mobile fleet visibility
Targeted digital communication
Built-in customer loyalty programs
Simplified service status and scheduling
Who we serve

Replace phone calls and emails with digital workflows.

Truckmore replaces disjointed analog interactions like phone calls and email chains with efficient digital workflows, giving customers a single pane of glass to manage assets, approvals, and service history.

Get a DemoExplore Truckmore
Three white semi-trucks parked in a line on a curved road with forested hills in the background.
Truck Dealers

Extends the showroom and service counter to the customer’s phone, allowing fleets to browse truck inventory, schedule service, and approve repairs digitally

Trailer Dealers

Provides customers with a branded mobile interface to view live trailer inventory, track service history on units, and initiate rental requests.

Warehouse Distributors

Mobilizes the parts counter by allowing customers to order inventory, view specials, and receive targeted push notifications for parts promotions directly on their devices.

Refrigeration

Enables fleets to request urgent service for temperature-controlled units and track repair status in real-time through a centralized digital portal.

Independent Repair Shops

Replaces manual phone tag with digital workflows, allowing customers to receive estimates and instantly approve or decline repairs via their smartphone.

Bus Dealers

Centralizes fleet communication for transit operators, providing a "single pane of glass" to manage asset service history and schedule maintenance.

Construction Equipment

Displays available heavy equipment inventory on mobile devices and allows contractors to manage service requests and view unit purchase history remotely.

Truck Equipment

Showcases upfitted inventory feeds directly to the customer, enabling digital trade-in evaluations and financing requests through a branded app experience

Problems we solve

Bridge the gap between your shop and the fleet.

Truckmore transforms disjointed interactions — like missed calls and buried emails — into streamlined digital workflows. Give fleets a single pane of glass to manage assets, request service approvals, receive updates, and view service history in real time.

Man in dark jacket and beanie holding a phone with an orange checkmark icon, a small chart graphic, and a schedule notification for January 14 at 11 AM labeled as upcoming.
Customer Engagement and Self-Service

Give customers control and reduce your workload.

Empower fleets and drivers with self-service tools that keep them informed, connected, and able to take action without calling your shop.

Customer Portal (Account Overview, Vehicle Status, Service History)
Self-Service Scheduling
Service Requests and Approvals
Real-Time Updates / Notifications
Customer Loyalty Programs
Mechanic inspecting the underside of a vehicle, with a notification overlay stating 'Approval needed: Review and approve repairs for Unit #317' and an approve button.
Inventory, Parts and Asset Management

Give customers visibility into their assets and service history.

Allow customers to view units, assets, and service records in one place, without relying on phone calls or manual updates.

Asset and unit visibility
Service and purchase history
Digital documentation access
Man in dark jacket and beanie holding a phone with an orange checkmark icon, a small chart graphic, and a schedule notification for January 14 at 11 AM labeled as upcoming.Mechanic inspecting the underside of a vehicle, with a notification overlay stating 'Approval needed: Review and approve repairs for Unit #317' and an approve button.Man wearing a cap looking at his phone, with a digital maintenance checklist for a 2021 Freightliner Cascadia showing brake inspection and oil change completed, cooling system pending.Man with tattoos looking down at a phone, with overlay text 'Reward unlocked $50 off your next service visit.'
Man wearing a cap looking at his phone, with a digital maintenance checklist for a 2021 Freightliner Cascadia showing brake inspection and oil change completed, cooling system pending.
Mobile Service and Field Operations

Stay connected to service activity from anywhere.

Give customers mobile visibility into service status, approvals, and communication without phone calls or manual follow-up.

Service status visibility
Digital service approvals
Real-time notifications
Mobile access to service history
Man with tattoos looking down at a phone, with overlay text 'Reward unlocked $50 off your next service visit.'
Customer Loyalty and Marketing Automation

Turn every visit into repeat business.

Use rewards, promotions, and targeted notifications to keep customers engaged and returning to your shop.

Rewards and Loyalty Programs
Coupons and Promotions
Geofencing and Location-Based Offers
Targeted Push Notifications
Why Truckmore

A fully-branded mobile experience.

Bridge the gap between your back office and your customer’s device. Truckmore transforms the "last mile" of service by replacing analog phone calls with streamlined digital workflows, giving fleets a "single pane of glass" to manage assets while keeping your brand front and center.

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Your Brand, Front and Center

Unlike generic portals, Truckmore offers a fully branded mobile app that acts as a modern extension of your operation. Keep your business accessible anytime and everywhere, putting inventory, service scheduling, and parts ordering directly on your customer’s home screen.

Streamlined Digital Approvals

Eliminate the delays of phone tag and missed emails. Enable fleets to view repair recommendations and submit instant digital approvals or declines, speeding up cycle times and ensuring trucks get back on the road faster.

Proactive Service Scheduling

Shift from reactive break/fix chaos to proactive control. Leverage connected truck data to identify non-critical issues early, scheduling service at the least disruptive time for the fleet and exactly when your bays, arts, and technicians are ready.

Targeted Growth & Geofencing

Expand your market reach by mobilizing your showroom with live inventory feeds. Use advanced geofencing to send targeted notifications to active buyers when they enter competitor locations or truck stops, capturing attention at the perfect moment.

A fully-branded mobile experience.

Give fleets a "single pane of glass" to manage assets — all integrated seamlessly with Fusion, Decisiv, and other connected systems.

Talk to an ExpertAbout Karmak
Our story

Digitizing the "last mile" of engagement.

Truckmore began as a DMS-agnostic, mobile-first platform that digitized fleet and dealer interactions, and was acquired by Karmak in 2022 to extend customer engagement workflows.

Get a DemoAbout Karmak
Mechanic in black hoodie working on a car engine in a garage.
Two people unloading or organizing stacked cardboard boxes in the back of an open delivery van.
One trucker in an orange shirt and headphones stands outside a large white truck talking to another trucker leaning out the driver's window.
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Aerial view of semi-trucks and trailers parked in a lot at sunset with long shadows.
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Man wearing orange gloves inspecting or repairing a vehicle engine.
Young man in a plaid shirt standing next to the front side of a large yellow truck inside a dimly lit garage.
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How it Works

Launch your branded mobile experience in just 2 to 4 weeks.

Our streamlined implementation process takes you from concept to live app quickly, delivering a fully branded, integrated platform without disrupting your business.

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Design and Development

We handle the graphics and app development to ensure the mobile experience acts as a seamless extension of your visual brand identity.

Integration

We connect Truckmore to your DMS (like Fusion) and platforms like Decisiv, establishing the data flows needed for real-time fleet management and service scheduling.

Testing and Review

You receive access to test and review the app, providing feedback to ensure the interface and workflows meet your standards before going live.

Training and Launch

We launch your app and host dedicated training sessions for admins and staff, covering workflows and marketing best practices to ensure immediate adoption

Ongoing Support

After launch, we remain available for ongoing support to ensure your digital storefront continues to deliver value to your team and your customers.

We simplify your digital transformation. Our proven process delivers a robust, integrated customer engagement platform ready to drive throughput and retention in less than a month.

Customer stories

Real Engagement. Real Retention. Real Revenue.

See how Truckmore’s fully branded mobile app can transform your website into a powerful tool for sales, service, and customer retention.

“Karmak isn’t just a vendor to us, they're a true partner. We’ve grown alongside the product through multiple iterations, and the relationship has only strengthened over time.”
Korey Neal
President and Dealer Principal
K. Neal Truck and Bus Center
“We’ve challenged and changed almost every major vendor relationship in our business over the years, but never Karmak. The partnership runs deep. The product works, the people show up, and when something goes wrong, you know exactly who you want on the other end of the phone. That kind of trust is rare, and it’s why we don’t even shop other systems.”
Mike Levering
VP and COO
Truckworx
“Karmak cares about your success more than anyone else. As a customer, you are not just a number. The software is great and the built-in ‘checks & balances’ keeps you on the straight and narrow.”
Manohar Suviseshamuthu
Operations Analyst
Martin’s Peterbilt

FAQs

What is Truckmore?

Truckmore is a marketing, customer engagement, and retention platform that functions as a branded mobile app for your dealership. It bridges the "last mile" of engagement between your back office and your fleet customers, digitizing interactions that were historically handled via phone calls and voicemails.

Do I need to use Karmak Fusion to use Truckmore?

No. Truckmore is a DMS-agnostic platform. While it integrates deeply with Karmak Fusion to deliver real-time data, it also works with other dealer management systems. This means you can offer a modern, branded digital experience for your customers regardless of the back-office software you use.

How does Truckmore improve shop efficiency?

Truckmore streamlines the approval process by allowing fleets to digitally approve or decline repairs instantly, eliminating phone tag and reducing dwell time. It also leverages telematics data to spot non-critical issues early, allowing you to schedule work proactively when your parts and bays are ready, increasing overall shop throughput.

Can I use Truckmore to sell more parts?

Yes. Truckmore enables you to send targeted push notifications and mobile coupons directly to your customers' smartphones. You can run promotions for specific parts or service specials, driving traffic and increasing customer spend.

Is Truckmore a Karmak-branded app?

No, it is a dealer-branded app. Truckmore operates as a "white-label" solution, meaning your customers see your logo and your brand on their phones, not ours. It acts as a digital extension of your dealership, building loyalty and keeping your brand top-of-mind.

How does Truckmore reduce phone tag with my customers?

Truckmore provides a "single pane of glass" for your fleet customers. Instead of calling to check on repair status or approve estimates, customers can view real-time status updates, service history, and approve or decline repairs directly through the app. This digitizes the "last mile" of engagement, speeding up approvals and reducing dwell time in your shop.

Can Truckmore help me sell more parts?

Yes. The platform allows you to send targeted push notifications and geofenced alerts. For example, if a customer drives near one of your locations, the app can alert them to a parts special or service promotion. You can also run mobile-exclusive coupons to drive traffic and increase share of wallet.

Still have questions?
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business clearly.

No pressure. No commitment. Just a straightforward way to determine whether Karmak is the right fit for your operation.

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