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Kodaris
Strengthen Relationships, Increase Visibility, and Drive Growth with Kodaris
For most distributors, the gap isn't effort. It's visibility. Customer history lives in Karmak, rep notes live in spreadsheets, and everything that happens after a deal closes lives in email threads. Kodaris CRM puts every account, conversation, and open request in one place so that every employee who interacts with customers has access to the same information. Your reps have answers when customers call, requests go to the right team, and everyone from sales to credit to customer service works from the same picture of the customer.
A 360-degree view of every customer, shared with every department.
Karmak already holds the most important information about your customers. Kodaris puts it to work for your team. From first call to final delivery, your entire organization gets a clear view of a customer and all activity. And because Kodaris works directly with you on implementation, starting with what matters most and building from there, your team sees value early and keeps using it.
- A complete view of every customer: Contacts, activities, open orders and quotes, account balances, and fleet details all live in one place
- Personalized to how you do business: Track what matters to your organization, whether that's the number of trucks, the type of opportunity, or the stage of a deal. The Kodaris CRM shapes itself around your processes instead of the other way around.
- Real visibility into sales activity and pipeline: See every call and visit in one view, and filter your pipeline by rep, territory, or deal stage. Spot the accounts nobody's touched and the deals that are stalling.
- Follow-through even after the deal closes: Closing the sale is only part of the job. Financing, shipping, and final inspection often involve several departments. Use automated workflows and tickets to track each step through to completion so nothing gets lost between teams.
- Built for reps in the field: The native mobile app gives employees access to customer data, pricing and availability, order history, and more while out in the field.
- Real-time integration with Karmak: Customer, order, and invoice data syncs from Karmak in near real-time, so your team is never working from stale information and nobody enters the same data twice.
- One Flat Rate, No Per-User Fees: Add users as your team grows without adding to your bill. Ticketing, opportunities, and automation tools come included on the same platform.
Break down silos with more than just a CRM
Your sales pipeline is only one part of your business, and the CRM is only one part of Kodaris. Kodaris is a unified customer success platform with 60+ tier-one solutions providing an end-to-end digital experience. From multichannel commerce and CRM to order and AP automation, Kodaris makes it easier for your customers to do business with you. As your needs grow, you can add capabilities without adding another vendor integration.
Built with a community of distributors
Every new Kodaris capability starts with a real challenge a customer brought to the table. Once it's built, it's released to the entire Kodaris community, with updates every week. That means you're not just buying a CRM. You're joining a community of distributors who are innovating together, with a partner that keeps building alongside you long after go-live.
Get in touch with Kodaris to learn more about the solutions they offer.
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FAQs
Kodaris is a unified customer success platform built on a simple idea: every person in your company touches the customer, not just your sales reps. Sales may be the only team logging opportunities, but credit, customer service, and operations all need the same 360-degree view of the customer. Instead of different systems holding different data, Kodaris brings CRM, multichannel commerce, customer portals, order and AP automation, and integrated payments together on one platform with one shared set of data. That unifies your organization, gives your customers more ways to do business with you, and simplifies your tech stack with fewer vendors to manage and pay for.
Customer, order, and invoice data syncs from Karmak into Kodaris in near real time, so your team always works from current information without entering data twice.
Yes. Custom fields, activity templates, and configurable opportunity statuses let you track what matters to your business, like number of trucks or visit type.
Yes. The native mobile app gives reps access to customer records, a customer map, pricing and availability, order history, order entry, payments, and photo capture.
Anyone who interacts with customers. Sales, credit, customer service, and operations all work from the same customer records, and requests can be routed to the right team and tracked to completion.
No. Kodaris is offered at a flat rate with no per-user licenses, so you can add users without increasing your cost.
Kodaris works directly with you, with no third-party consultants. The team starts with what matters most to your business and builds from there, so your team sees value early.
Kodaris releases updates every week. New capabilities are built with the Kodaris Community, based on real challenges. Once they're ready, they're made available to every customer on the platform at no additional cost.
Real people. Real results. Real partnership.
Join more than 3,000 businesses that choose Karmak as the partner they can count on for day-to-day operations, breakdowns, crunch times, and everything in between.
Get ready to see your
business clearly.
No pressure. No commitment. Just a straightforward way to determine whether Karmak is the right fit for your operation.