Karmak and BlueTread Partner to Deliver the Heavy-Duty Industry’s Most Advanced Connected Scheduler

Partnership expands scheduling intelligence for Karmak customers and their fleet partners — advancing Karmak’s First-to-Last Mile vision.

(Carlinville, IL – October 20, 2025) — Karmak, Inc., a leading provider of business management solutions for the heavy-duty industry, today announced a multi-year partnership with BlueTread LLC, a technology partner specializing in scheduling and workflow orchestration, to develop and deliver the Karmak NextGen Scheduler — a connected scheduling platform designed to optimize how Karmak customers and their fleet customers plan and coordinate service.

The partnership marks a major milestone in Karmak’s First-to-Last Mile (F2LM) strategy, which connects every stage of service from the first fault code to the final invoice. Together, Karmak and BlueTread are building an advanced scheduling solution that delivers real-time visibility, predictive insights, and a unified customer experience across the entire service lifecycle.

Redefining Heavy-Duty Service Scheduling

The Karmak NextGen Scheduler, powered by BlueTread, will be fully embedded within Karmak’s Fusion business platform. It replaces Karmak’s legacy scheduler and serves as the foundation for an intelligent, unified scheduling experience across Fusion, Truckmore, and the broader Karmak Connected Ecosystem.

Key capabilities include:

• Real-Time Visibility: View bay availability, technician capacity, and fleet schedules in one place.
• Smart Orchestration: Align service scheduling with diagnostic data, telematics, and approval workflows.
• Fleet Collaboration: Connect directly with fleet customers through Truckmore for real-time appointment requests, updates, and communication.
• OEM and Partner Integration: Built through Unity Pro, Karmak’s bi-directional data fabric, enabling seamless workflows with OEMs and strategic partners such as Decisiv, TruVideo, and Diesel Laptops.

The NextGen Scheduler is now in early adopter rollout, with broader availability planned for Q1 2026. It will make its public debut at Karmak Conference & Expo 2025 this week, where attendees can enroll in the Early Adopter Program and help shape the 2026 roadmap.

Leadership Perspectives

“This partnership is a major step forward in connecting how our customers and their fleet customers plan, schedule, and execute service,” said John Cowan, SVP of Business Solutions at Karmak. “Together with BlueTread, we’re delivering real-time scheduling intelligence that helps every stakeholder, from the technician to the fleet manager, work in sync. It’s a key milestone in our First-to-Last Mile journey and a clear example of how Karmak is building the industry’s only connected ecosystem designed for ROI.”

“BlueTread was founded to bridge the gap between people, process, and technology,” said Steve Wilcox, CEO of BlueTread. “We’ve always believed that smarter scheduling is the foundation of smarter service, and our partnership with Karmak brings that vision to life. Together, we’re extending that bridge across the entire service lifecycle, helping shops plan more effectively, communicate seamlessly, and deliver measurable ROI from every scheduled repair. This collaboration marks the next evolution in service management.”

A Partnership Driving Measurable ROI

The collaboration between Karmak and BlueTread is a key pillar of Karmak’s vision to build the heavy-duty industry’s most connected ecosystem built for ROI. By linking Fusion with next-generation solutions like Karmak Mobile Service, Truckmore, RICHARD AI, and the NextGen Scheduler through Unity Pro, Karmak is helping customers turn every repair event into a coordinated, data-driven operation that reduces downtime and increases throughput.

The NextGen Scheduler directly supports Karmak’s First-to-Last Mile mission of linking diagnostics, service execution, and fleet engagement into one continuous, intelligent workflow.

About Karmak

Karmak, Inc. is a 100% employee-owned company providing their Fusion business management solutions for the commercial vehicle industry. Serving truck and trailer dealerships, repair facilities, distributors, and OEMs, Karmak delivers innovative technology that drives efficiency, profitability, and customer satisfaction.

About BlueTread

BlueTread is a technology partner delivering advanced scheduling, workflow orchestration, and customer engagement solutions, with deep expertise in the commercial vehicle service industry. BlueTread simplifies complex operations through smarter software and connected solutions. BlueTread helps businesses identify challenges, streamline processes, and accelerate growth through custom software and SaaS development. Learn more at www.bluetread.com.

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