International

International OEM Integrations for Karmak Fusion

Karmak integrates with International systems to support core dealership workflows across parts, service, inventory, warranty, fleet programs, and financial reporting. These integrations are designed to reduce manual data entry, improve data accuracy, and help International dealers operate more efficiently while staying aligned with OEM programs as they continue to evolve.

Digital Dealer

Fusion is already working with International’s Digital Dealer system at dealer locations for the creation and update of repair orders. Additional integrations will be available as they are released by International.

360 Write Up (formerly Accelerator)

The Fusion integration with International’s service write up mobile application helps reduce dwell time during the service repair write up. Soon to be merged with Digital Dealer functionality, which is also fully integrated with Fusion.

Cummins Parts Orders via DIA

If you choose to manage your Cummins parts with DIA, it will generate a separate parts order and send it to Cummins, making it a breeze to deal with one of your major engine parts partners.

Dealer Inventory Alliance (DIA)

Fusion sends your parts stocking level and sales data to International for analysis and a suggested parts order is returned. The DIA integration saves you time and helps make sure you have the parts you need when you need them.

eInvoice (Electronic Parts Invoices)

Fusion can automatically pull in your International parts invoices, and optionally post them into Accounting if they match your purchase order and receipts, saving time and reducing data entry errors. You control if and when invoices are posted, within your specific percentage or dollar amount ranges.

Financial View

International’s new Financial View imports your financial data from Fusion Report Writer (FRW). Easy step by step instructions are available from Karmak Support.

Fleet Charge (Service Gate)

Your fleet and national account customers can charge the cost of parts and service to their Fleet Charge credit card. You’re able to obtain preauthorization on estimates and or authorization on completed work or parts purchases. Final invoices are securely transmitted to International, and remittance is automatically retrieved for you. PDF copies of the invoices are provided to Service Gate for your customers reference and review.

I360 International 360 (Realtime RO)

Fusion sends repair order data to International where it is loaded into I360 for an up to date status of repairs in your shop. Fusion is currently the only DMS that can receive updates from I360 when your service team changes the repair order status, making that change visible to your fleet customers without additional maintenance by your staff.

International Financial Invoice Truck Specs

When you finance new units with International Financial Corp, they provide invoice data that includes unit specifications. These can be easily imported into Fusion to save you time. US Dealers Only.

OEConnection Parts Export

The Fusion OEConnection export sends your parts data to OEConnection, where it is made available for purchase by other International dealers. By leveraging OEConnection you can improve cash flow, increase inventory turns, and reduce obsolescence.

OEConnection RepairLink

Fusion’s integration with OEConnection RepairLink provides your customers with accurate pricing and real time parts availability while also automating the creation of customer parts orders, saving time for your parts department staff. Customers can order parts online, any time day or night.

Point of Sale Fleet Price Verification

This interface accurately and securely verifies that national account customers’ prices have been correctly assigned to parts and service orders prior to finalizing the invoice. During the order entry process for parts counter invoices, repair order invoices, and customer quotes, your users can initiate a query to International for price verification of eligible parts sold on the invoice. International will verify the prices and return correct pricing for any parts incorrectly priced for that customer, along with predefined status messages. Fusion then processes the returned data and updates prices as necessary at the time of billing.

Repair Management

Your service department already uses International’s Repair Management to create estimates and communicate with customers. With Fusion they also get real time access to parts pricing and availability without changing screens and can create and update the repair order without retyping information.

Truck and Bus Invoices

International Truck and IC Bus invoices will be imported into Fusion, to create or update the units for your Sales department, and to post to Accounting when the units arrive. Coming in 2026.

Vehicle Information (VIN Lookup)

Fusion will use International’s Vehicle Information API to create or update the unit in Service or Sales, and to retrieve the latest meter reading and any open campaigns.

Warranty Claim Submission (WCPP)

Warranty claims are a big part of your service business, and we recognize the importance of service and warranty applications working together. Fusion communicates directly with International’s Warranty Claim Processing Portal (WCPP) so you enter the data only once, including the expanded Complaint, Cause, Correction, and Order Notes fields. This process saves time by eliminating steps and performing essential data verification.

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Contact your Karmak Client Success Manager for more information

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