1stMILE
1stMILE

1stMILE

1stMILE Consumer-Driven Commerce

1stMILE helps your shop convert one time visits into increasing and recurring revenue to grow your business. Find out why their consumer driven commerce platform is used by thousands of shops across the country.

To get started, contact 1stMILE at 1-866-354-3490 or sales@1stMILE.com

Integrated Payments, Financing, and Fleet for Karmak Fusion

  • Payments in store or via text
  • Next day funding on credit, debit, and fleet
  • Mitigate out of control transaction processing costs
  • Open your shop to millions of fleet vehicles with Voyager and WEX
    • Fuelman, Comdata, T Chek, EFS, Visa, and Mastercard fleet also supported (separate setup)
  • Process all cards through one machine (credit, debit, fleet, private label, gift cards)

Deliver a Customer Centric Experience to Grow Your Business

1stMILE PAY

Easy payments in-store or anywhere

  • Launch payments from Karmak Fusion
  • Text to pay: Send pay links from Karmak Fusion
  • Signature and receipt printed on invoice
  • Pay anytime, anywhere including online, iOS application, virtual terminal, and text to pay with full authorization detail pulling back into the invoice
1stMILE APPLY

Financing options for nearly all your customers

  • Customers can text to apply or apply in shop right on your terminal
  • Credit waterfall with up to 3 tiers, up to 90% approvals
  • Easy applications increase utilization to drive your revenue
1stMILE AUTHORIZE

Eliminate unauthorized repair order chargebacks

  • Customers authorize work from their phone with signature capture
  • Text to authorize: Send Authorize links from Karmak Fusion
1stMILE Loyalty

Increase retention and revenue

  • Loyalty program included free with 1stMILE mobile
  • Keep customers coming back with loyalty points and maintenance reminders
  • Customers enrolled in a loyalty program visit twice as often (per Edmunds)

The 1stMILE Difference

  • All in one hardware included, enabling signature capture, credit waterfall, and loyalty
  • Priced to fit shops of any size
  • No setup fees, no long term contracts, no cancellation fees

Credit card integrations are only supported for Parts and Service transactions.

Downloads

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FAQs

What is 1stMILE designed to help my shop do?

1stMILE is built to help shops turn one-time visits into repeat business by combining payments, financing, authorization, and loyalty tools into a single customer-centric experience.

How do customers interact with 1stMILE?

Customers can pay, apply for financing, authorize work, and engage with loyalty programs through in-store terminals, text-to-pay links, and mobile interactions, depending on the feature being used.

What is 1stMILE APPLY and how does it work?

1stMILE APPLY allows customers to apply for financing either by text or in-store, using a credit waterfall approach with multiple tiers to increase approval rates.

How does 1stMILE help reduce chargebacks and disputes?

With 1stMILE AUTHORIZE, customers can approve work directly from their phone using signature capture, helping eliminate unauthorized repair order chargebacks.

Still have questions?
Customer stories

Real people. Real results. Real partnership.

Join more than 3,000 businesses that choose Karmak as the partner they can count on for day-to-day operations, breakdowns, crunch times, and everything in between.

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Get ready to see your

business clearly.

No pressure. No commitment. Just a straightforward way to determine whether Karmak is the right fit for your operation.