Products and Services
Karmak offers smart technology solutions backed by industry-leading experience and customer focus. All Karmak technology strives to incorporate industry best practices to maximize efficiency and profitability. Karmak is committed to our customers’ success through an ongoing partnership. Our personalized services ensure that Karmak customers get the highest return on their technology investment.
Products
Karmak Business Management System: Karmak’s technology solutions provide businesses with flexible computer systems. These systems control variable and fixed operations, financial management including B2B connectivity. Primary software can include solutions for reporting, accounting, parts, service, sales, lease/rental and franchised dealerships. The Karmak business management system is North America’s leading software suite in the commercial transportation industry.
These additional modules further enhance the Karmak Business System:
- eData Exchange: Save time and reduce errors with automated electronic transactions with your vendors and/or customers.
- Business Online: Expand parts sales without adding staff by selling parts over the Internet 24/7.
- Parts Scan: Improve efficiency and maintain accurate inventory counts by receiving and selling bar coded parts.
- Scheduling: Electronically schedule tools, bays, technicians, and trucks and email appointments to customers to avoid conflicts and provide better customer service.
- Emergency Repair: Provides roadside repair trucks with portable tools for tracking off-site repairs.
Karmak DS provides small to medium sized service shops and distributors with an easy-to-use inventory and service management system. Raises service profitability by tracking unit repair costs, analyzing repair orders, and generating service quotes and invoices. Helps reduce inventory costs, increase inventory efficiency and manage margins more closely with cross-referencing, core tracking, cycle counting and profit analysis reporting. Manage accounting with easy posting and billing options.
Services
Hosting Solution: Reduce hardware costs, streamline IT needs, and avoid downtime with a business system hosted on Karmak’s secure server. Scalable for easy expansion or reduction of server needs.
Customer Support: Highly trained technical advisors provide quick responses necessary to resolve any business system issues. Whether a question is about the software, hardware, or a general business inquiry, customer support can help.
Training: Karmak offers a variety of training options tailored to suit the needs of new or experienced users, including convenient webinars, on-site training and one-on-one training. Our pre-live workshops provide extensive preparation to ensure your transition to Karmak is as smooth as possible.
Business Consulting: Karmak’s consultants are industry specialists who can suggest proven methods for increasing efficiency, growing profitability, and maximizing use of the Karmak software. Consultants focus on your specific needs, pinpoint problem areas and recommend workable solutions.
Customer Advocacy Program: Advocates work closely with customers to understand their business needs, provide proactive support to meet those needs, and measure the overall quality and quantity of our communications with customers.
Installation and Updates: Karmak provides complete services for new accounts, including file conversion and custom report setup. On-going software enhancements and vendor price file updates to keep your system current. Hot fixes are also available for business critical issues with our automated update service.