Karmak Business Management System 

Karmak’s technology solutions provide businesses with flexible computer systems.  These systems control variable and fixed operations, financial management including B2B connectivity.  All Karmak technology strives to incorporate industry best practices to maximize efficiency and profitability.  Primary software can include solutions for reporting, accounting, parts, service, sales, lease, rental and franchised dealerships.  The Karmak Business Management System is North America’s leading software suite in the commercial transportation industry.

KARMAK BUSINESS MANAGEMENT SYSTEM SOLUTION 

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Accounting:  The Accounting solution ties all parts of the business system together, with special features for the unique demands of a heavy-duty business.  Each function helps streamline procedures and allows the accounting department to analyze the financial position of the business on a daily basis.  Features include Accounts Receivable. Accounts Payable, General Ledger, Fixed Asset Depreciation Analysis, Core Tracking and Accounting, Notes Payable Monitoring and Alternate Accounting Schedules.

Parts Inventory:  The Parts Inventory solution meets the needs of the most sophisticated heavy-duty parts and inventory managers.  It provides comprehensive control over inventory and pricing, and allows parts counter and warehouse operations to run more efficiently.  Advanced features will help increase inventory turns, reduce inventory costs and enhance profits on parts sales.  The solution includes Cycle Counting and Physical Inventory, Cross References and Substitutions, Purchasing Control, Core Management and Kit and Assembly and Template Management.

Business Intelligence:  Powerful reporting, analysis and forecasting tools help you make key decisions throughout your business.  View custom dashboards of real-time data, open in Excel and easily distribute.  System-generated alerts notify customers or internal users via email or text when a specified event occurs or on a scheduled basis (such as hourly, weekly or monthly).

Service:  The Service solution is designed to increase profitability by improving service productivity, controlling your costs, and improving your customer service.  Quickly create repair orders and eliminate re-keying data.  Create new sales opportunities with automated tracking of deferred repairs and flexible preventive maintenance scheduling.  Automatically updates historical data and tracks technician performance, letting you efficiently and accurately review service history and measure comeback. These additional options are available for portable PCs:

• eTech:  Reduce unbillable time by letting the technicians stay in bay to perform routine tasks such as sending a part request, entering stories or requesting assistance.
• Remote Write Up:  Improve efficiency by quickly opening repair orders as vehicles arrive on site.

Sales:  Improve your total sales operation by tracking every aspect of a unit’s history—raising efficiency and improving operations from the purchase order to the sale.  Save time performing floor plan reconciliation and managing warranties, components, attachments and more.  Increase sales by quickly locating units with specific features from inventory, from other branches, on order, on consignment and even track potential trade-ins.  Easily-navigated menus allow you to generate quotes, deals, and invoices quickly, or review, edit, and post to the General Ledger automatically.

Lease/Rental:  Track detailed information about individual lease or rental units, including usage, reservation status, preventive maintenance, notes payable, insurance, and licensing information.  Get accurate profit and loss detail on demand—by unit, customer or unit type at each branch.  Post depreciation entries for every unit in the fleet, and analyze multiple types of depreciation on units.  Automatic credit checks and billing recalculations save time and help control costs.  Easily maintain contracts, discounts, rates and tax information to ensure fast, accurate invoicing.  Tracks units at multiple locations and handles inter-branch accounting. 

Vendor Communications:  Offers interfaces with manufacturers systems to meet unique requirements.  Options include specialized financial statements, electronic parts ordering, electronic warranty claims, parts price files, labor rate guides and managed dealer inventory programs.

Modules:  These additional modules further enhance the Karmak Business System.

• eData Exchange:  Save time and reduce errors with automated electronic transactions with your vendors and/or customers.
• Business Online:  Expand parts sales without adding staff by selling parts over the Internet 24/7.
• Parts Scan:  Improve efficiency and maintain accurate inventory counts by receiving and selling bar coded parts.
• Scheduling:  Electronically schedule tools, bays, technicians and trucks and email appointments to customers to avoid conflicts and provide better customer service.
• Emergency Repair:  Easily track roadside repairs and generate repair orders off-site via portable PC tools. 

Independent Application: 

Karmak Attach-It allows for photos to be taken of vehicles or equipment with a smartphone or desktop and effortlessly attach them to a repair order, unit inventory, deal or deal packet within the Karmak Business System.