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Presentation with Bill Healy, President/CEO
Wednesday — 1:00-2:00 p.m.
Many exciting developments have occurred since last
year’s conference. Karmak President/CEO Bill Healy
will touch on topics that are of interest to all. In
the technology portion of the presentation, software
updates and requested enhancements and changes will
be covered, as well as long-standing features that
you may have overlooked. These technology topics
include exciting new mobile applications that will
simplify your parts and service jobs; a new resource
scheduling module; the ability for you to instantly
notify your customers of parts and service
completions with Client Talk; the new Truck
Specifications interface for ProfitMaster which lets
you pull vehicle information directly from the
manufacturer; an impressive array of chart and graph
display options for RPM; and the new
password-protection security feature and the ability
to capture invoices with our state-of-the-art KOLD
software.
In addition to the technology overview, a focus
will be put on services, customer feedback, and new
approaches to more effectively bring information to
you. We’ve been listening, and because of responses
we’ve received, topics such as customer committees
and survey results will be discussed. Our emphasis
on providing as much information as possible has led
to the creation of quick reference guides, process
flow documents and corresponding process flow charts
for ProfitMaster modules, with tutorials scheduled
to follow. Other customer-centered services that
will be highlighted are Customer Confidential and
Help Desk Live—two products designed to provide the
information you need when you need it. In addition,
information regarding the successful implementation
of the Sales Management Steering Committee and the
progress we’ve made will be presented.
Don’t miss this comprehensive company overview
designed to keep you up-to-date.
OEM Breakouts
Wednesday —
2:15-3:15 p.m. & 3:15-4:15 p.m.
This conference provides you the opportunity to meet
with several Original Equipment Manufacturers at one
convenient location. Discuss specific issues with
knowledgeable representatives and learn first-hand
what they are doing to enhance dealer relationships. |
Product Demo Room
Tuesday starting at 1:00 p.m. through Friday at Noon
Stop by the Product Demo Room for a personal
demonstration of the latest software tools and technology
from Karmak. Take a break with complimentary snacks, or
catch up on e-mail at our free Internet Kafé. Karmak Sales
staff will be available to answer your questions and
demonstrate all Karmak products. In addition, you may meet
with representatives from leading technology vendors to
discuss currently available products and services.
One-on-Ones
Tuesday starting at 1:00 p.m. through Friday at
Noon
Talk one-on-one with Karmak experts at our hands-on
help desk sessions. It’s your chance to bring your
questions and gain a better understanding of your system
as it relates to your particular business needs. Get the
specific advice you need to take back to your company to
resolve issues or improve procedures.
This year, we are offering special sessions on valuable
reporting programs in addition to other business system
topics. These popular sessions are available by appointment
only and fill up quickly. Be sure to sign up to discuss your
choice of the following topics. See the Conference Schedule
at a Glance for available times.
Tuesday 6:30-7:30 p.m. & Wednesday 6:00-7:00 p.m.
Be our guest for energizing social gatherings where
you can network with the Karmak team and other Karmak
customers in a fun and relaxing atmosphere.
The festivities begin Tuesday evening with our Welcome
Reception. Join us for hot hors d’oeuvres, cool cocktails,
and friendly conversation. Our Wednesday night Meet & Greet
Social Hour offers an additional opportunity to mix, mingle,
and unwind with refreshing appetizers and beverages. We look
forward to seeing you there! |
