ProfitMaster

Real-time Performance Monitor

Track critical metrics with Real-time Performance Monitor

A real-time software solution that provides you with a visual representation of business data—when you want it, the way you want it.

  • Sales, Service, Parts, Accounting, Lease/Rental, and Customer Sales Watch modules are seamlessly integrated with your Karmak business system.
  • See multiple views of real-time data on one screen.
  • Real time data leads to more satisfied customers—RPM helps you immediately identify problems so you can keep your customer informed before he arrives.
  • User-defined displays help employees stay focused—users see only the data that is important to their job.
  • Flexible displays help you quickly highlight problem areas—rearrange or sort your data on the screen on demand.
  • Users can color code their dashboard views to meet specific job requirements or individual preferences.
  • Automatic real-time updates keep your business moving forward—as soon as new data is available in your business system, RPM updates your dashboard.
  • Easily distribute important information with e-mail and data export options.
  • Dynamic filtering and search features allow users to quickly locate specific data on the fly without changing their display.

AT A GLANCE

Each user-defined view shows only the specific information that you decide is important. This example shows Backordered Parts.

 

Building views is simple, and you can define the exact setup you prefer, including colors, columns, and sorting.


Track critical metrics system wide

An enterprise-wide software solution, Real-time Performance Monitor lets you easily view, track, and analyze vital business data. Browser-based dashboards of real-time information are displayed in customized views for quick access to data when you need it.

With dashboards tailored to each user, RPM helps your sales, service, parts inventory, lease/rental, and accounting operations become more efficient. In addition, you’ll improve customer satisfaction, create new sales opportunities, and reduce lost sales with the new Customer Sales Watch module.

Tools for productivity and profitability

Easy-to-use RPM is full of features to help you identify and collect data efficiently. Use Quick Search to select a view, filter data on-the-fly, and promptly see the results. No need to sort through volumes of printed reports. Users can create multiple customized visual displays and define special fields. Columns can be arranged and sorted in any manner, and users can define how often they want their displays to be refreshed.

RPM allows you to see multiple views one screen, providing quick access to critical areas. You can drill down to see linked data with a simple click. Add comments, export views to other programs, or e-mail them for additional flexibility and improved communication.

RPM modules meet a wide range of needs within your company, and are fully integrated with Karmak Legend®, and INFO 5® business systems, as well as ProfitMaster Sales Management. From purchasing to invoicing, you’ll improve workflow and manage resources more effectively.

In addition, the Customer Sales Watch module offers a powerful tool for tracking and analyzing customers’ buying trends. Easily create customized views of your customer sales data, and optionally export data to spreadsheets, documents, e-mail, or virtually any CRM program on the market..

Benefits across departments

Sales Manager

  • Monitor deals from the sales worksheet to invoicing.
  • Analyze daily, monthly, and annual sales activity and trends.
  • Track current salesman performance in unit sales and gross profit.

Parts Manager

  • Minimize obsolete inventory by monitoring special orders.
  • Identify parts likely to fall below safe inventory levels.
  • Protect gross margin by identifying price overrides and reviewing details.

Service Manager

  • Manage the service schedule using thresholds to identify problem areas.
  • Track service performance by monitoring time to close repair orders and comparing hours worked to hours billed.
  • Review repair order history to identify recurring problems.

Lease/Rental Manager

  • Minimize turnaround time by identifying contracts about to expire.
  • Avoid downtime by tracking units due for preventive maintenance.
  • Track monthly utilization and review annual trends.

Controller

  • Track daily controllable expenses and absorption ratio.
  • Instantly review General Ledger account balances and exceptions.
  • Review customer status with one click.

Executive

  • Track key elements from all areas of the business simultaneously.
  • Focus in on problem areas by drilling down to details.
  • Export key data to Excel®, Word, XML, CSV, tab delimited, or e-mail.

Begin tracking critical metrics for your business today. Use our Information Request form, call us at 800-622-6311, or contact a regional manager in your area.