ProfitMaster Applications Training

As we roll out our new line of ProfitMaster products, our training team carefully develops a variety of training and educational programs to help you get the most out of your ProfitMaster system.

• ProfitMaster Training Center Schedule
• Class and Webinar Descriptions
• On-on-One Training
• Custom Webinars
• On-Site Training

ProfitMaster Training Center Webinar Schedule

To keep you help you get started and stay productive on our latest ProfitMaster enhancements and releases, we’re offering time-saving, cost-efficient Webinars that allow you to attend live training sessions via the Internet.

All Webinars listed below are held at Central Time. Each class is limited to 10 people. The cost is $50 per connection, unless otherwise noted. If you can’t attend one of these scheduled sessions, give us a call at 1-800-252-7625 and we will set up a Webinar at a time that is convenient for you.

Date	Webinar	Register Online Class Agenda Directions to Karmak Headquarters Log in to your Webinar session
April 29 9:00-10:00 a.m.	RPM Business Solutions
May 6 10:00-10:30 a.m.	FET Update for Sales Management - FREE
May 7 9:30-10:30 a.m.	Preparing for ProfitMaster - FREE
May 8 2:00-3:00 p.m.	IPS: "What Can It Do for You?" - FREE
May 13 10:00-11:00 a.m.	Service Management Overview - FREE
May 14 9:00-10:00 a.m.	RPM Business Solutions
May 15 2:30-3:30 p.m.	ProfitMaster Report Generator
May 19 2:00-2:30 p.m.	FET Update for Sales Management - FREE
May 28 9:00-10:00 a.m.	Mobile Repair Order Entry (Legend Only)
June 4 10:00-10:30 a.m.	FET Update for Sales Management - FREE
June 5 2:30-3:30 p.m.	IPS Navigation/Getting Started
June 12 10:00-11:00 a.m.	IPS: "What Can It Do for You?" - FREE
June 12 2:00-3:00 p.m.	Preparing for ProfitMaster - FREE
June 20 2:00-2:30 p.m.	FET Update for Sales Management - FREE
June 25 9:00-10:00 a.m.	Service Management Overview - FREE
June 26 9:00-10:00 a.m.	RPM Business Solutions
June 26 2:00-2:30 p.m.	FET Update for Sales Management - FREE

One-on-One Training

Come to Karmak’s headquarters for one-on-one training. Participate in a training session involving your company only, scheduled at your convenience. You will get personal attention from a Karmak trainer and be able to focus specifically on your needs as related to your business system. Contact the Karmak Training Center at , or 1-800-252-7625 for more information regarding One-on-One training

Custom Webinars

In addition to our scheduled Webinar offerings, we can customize online training to meet your individual needs. It’s a time-saving, cost-efficient way to get training on just what you need, when you need it. All you need is an Internet connection to a PC at your location to engage in live, interactive training sessions with the Karmak team. WebEx allows two-way viewing and control of remote computer systems, while you talk over the phone with a training specialist.

With a single connection, several employees at one location can attend a Webinar for the cost of one session. Using multiple connections, employees at different locations can attend the same session without leaving their own branch. Webinars can also be recorded and archived for off-line viewing.

Contact the Karmak Training Center at , or 1-800-252-7625 for more information regarding custom Webinars.

On-Site Training

Training is available for our newest ProfitMaster modules that interface to the Legend system, including Sales Management. Contact the Karmak Training Center at , or 1-800-252-7625 for information.

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ProfitMaster Class and Webinar Descriptions

FET Update for Sales Management

Every dealer wants to claim all possible tire tax credits and pay the IRS the amount due, however, completing IRS documents can be a daunting task. To help with this process, we've made new enhancements to FET processing in Sales Management. We will discuss how and why the changes were made, as well as the new requirements and FET disclaimer.

IPS: "What Can It Do for You?"

Join this session for a free a demo of ProfitMaster Internet Parts Sales (IPS). Learn how IPS can help improve efficiency and increase your market share by allowing your customers to search for parts, check price and availability, and place parts orders over the Internet 24 hours a day, 7 days a week. You’ll also learn about security, setup, and other features of both the administrative and retail sites.

IPS Navigation/Getting Started

For: Parts Managers, General Managers, Inventory Personnel
Internet Parts Sales allows your customers to search for, select, and order parts directly from your inventory via the Internet. Learn how to navigate the administrative site to manage branches, users, and customer information. Review how customers search for, select, and order parts from the retail site.

IPS Version 1.1 Overview

For: Parts Managers, General Managers, Inventory Personnel
Review the improved ProfitMaster module that will free up time for your counter people and expand your parts sales opportunities. Learn how it integrates more closely with your Karmak business system, as well as the numerous enhancements to both the administrative and retail sites.

Mobile Repair Order Entry (for Legend users only)

For: General Managers, Service Managers, Service Personnel
Discover our new application that lets service personnel open a repair order from any location via a portable PC. We’ll discuss the features and benefits including eliminating technicians’ time spent hand writing repair orders and re-keying later, generating an invoice and capturing the client’s signature in the field, and sending data to the business system and storing it in KOLD.

Preparing for ProfitMaster

For: Sales Managers, Sales Administrators, Sales Personnel, General Managers
Whether you are currently using a prior version of ProfitMaster or preparing to install the newest version, we will show you some steps you can take now to make the upgrade or install a smooth process.

ProfitMaster Default Form Fields

For: All users of ProfitMaster’s Deal Forms Processing feature
This session will cover ProfitMaster’s default form fields to help you process state, federal, and Original Equipment Manufacturer sales forms more efficiently.

ProfitMaster “Did You Know?”

For: All Sales Management users
ProfitMaster Sales Management Versions 1.5 and 1.6 contain many features that help you maintain and process deals more efficiently. Join us to learn little known tips and easy step-by-step instructions to help you use the system more efficiently.

ProfitMaster Version 1.6 Overview

For: Sales Management users
This session will cover the most recent enhancements in our ProfitMaster Sales Management 1.6 software. Learn about the new features and user-friendly navigation that help streamline deal processing and maintenance procedures, including these enhancements:

• Reduce the number of steps to turn a deal into a deal packet with a new option to bypass the deal contract requirement
• Select a sold unit as a template and use the template to easily add units to a deal
• Easily post and track after sales expenses and commissions

ProfitMaster Local Purchase Orders

For: Sales Management users, Service Writers, Counter Personnel, Accounting Personnel
Local Purchase Orders (LPOs) help you effectively track unit costs in ProfitMaster Sales Management. Learn how to create, reference, and process LPOs, as well as how to close, void, and look up LPOs.

ProfitMaster Navigation

For: All ProfitMaster users
Our growing line of ProfitMaster products offers many new and advanced features to assist your entire organization. We’ll show you how to navigate the system’s windows, menus, and forms to make everyday tasks more efficient. Learn how features such as Validated Text Lookup, Repeat Entry Logic, and Control Sequence Keys can help save time and reduce errors.

ProfitMaster Report Generator

For: Sales Management users
Learn to generate ad-hoc ProfitMaster reports; define and preview print selections; specify sort order; enter filter criteria; perform sum, count, and min/max actions; save reports for later printing; and use Crystal Reports^® Designer to modify and create custom reports.

ProfitMaster Sales Management

For: Sales Managers and Sales Personnel
An overview of Karmak's new Sales Management module, part of the ProfitMaster series. Sales Management offers comprehensive unit and deal tracking in a user-friendly Windows interface. Cover navigation, setup, unit inventory maintenance, local purchase orders, deal processing, ordering, receiving, accounting review, and reporting features.

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ProfitMaster Sales Management 1.5 Deals

For: Sales Management users
Cover deal processing from start to finish in the latest version of Sales Management. Learn to generate quotes, take trade-in units into inventory, add additional unit and deal charges, and calculate FET charges and sales tax. Review procedures for entering financial information, creating multiple deal packets per deal, and generating customer invoices and customer service units.

ProfitMaster Sales Management Deal Forms Processing

For: Sales Managers, Sales Administrators, Sales Personnel, General Managers
Learn to process municipality, state, OEM, and internal deal forms for smoother sales transactions. We’ll cover available documents, deal form field controls, automatic and manual form selection, form field entry, and deal packet forms processing procedures.

ProfiMaster Sales Management Floor Plan

For: Sales Managers, Sales Administrators, Sales Personnel, General Managers
Sales Management simplifies floor plan procedures by tracking lenders, plans and fees. We’ll cover floor plan reconciliation, including tracking flooring expense by unit and allowing posting to the general ledger, how to set up and maintain floor plan lenders and floor units, as well as how to maintain and post flooring worksheets.

ProfitMaster Service Management Overview

For: Service Managers, Service Writers, General Managers
Get a first-hand look at the new ProfitMaster Service Management module, designed to improve service sales through effective analysis and efficient pricing of your services to the customer. Review its basic setup and functionality, walk through the major applications, and see new features such as deferred repairs, attached documents, technician performance, and more.

RPM Navigation/Getting Started

For: Service Managers, Service Writers, Parts Managers, General Managers, Controllers, Leasing Managers, Sales Managers, Sales Administrators
Learn about Real-time Performance Monitor (RPM), our browser-based dashboard of real-time information from your Karmak system. We’ll cover the basic navigation, including creating customized views, arranging and sorting columns, and defining how often your want your displays to be refreshed.

RPM Business Solutions

For: General Manager, Service Mangers, Parts Managers, Preventive Maintenance Personnel, Controllers
This session will focus on using the custom features available in RPM to build specialized views to serve as solutions to individual customer problems or questions that arise during day-to-day operations. Attendees will be invited to share alternative solutions to the problems presented and to use the views the group builds within their own operations.

RPM Version 1.3 Overview

For: Service Managers, Service Writers, Parts Managers, General Managers, Controllers, Leasing Managers, Sales Managers, Sales Administrators
RPM 1.3 provides customizable views of current data for Service, Parts, Accounting, Lease/Rental, Sales Management, and Customer Sales Watch modules. Learn how to build your own views, enter comments, export or e-mail RPM views, perform on-the-fly filtering to get just the right data, and drill-down to see details.

Sales Management “Did You Know?”

For: All Sales Management Users ProfitMaster
Sales Management Version 1.6 contains many features that will help you maintain and process deals more efficiently. Join us to learn little known tips and easy step-bystep instructions to help you use the system more effectively.

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Training Center Class Agenda