Karmak Releases Client Communications Software

Carlinville, Illinois, July 24, 2009 — Karmak, Inc., has released Client Talk, a new software application that streamlines heavy-duty parts and service operations by sending e-mail notification to customers when key business activities occur. Client Talk improves customer service by automatically notifying customers when their backordered parts have arrived or when their service work is completed and the vehicle is ready for pickup. E-mail alerts can be customized with customer-specific messages that can enhance parts and service sales. Fully integrated with Karmak's business management systems designed exclusively for the heavy-duty truck industry, Client Talk improves customer satisfaction and retention, while saving time for parts and service personnel.

Karmak offers more information on Client Talk on its website at http://www.karmak.com/ClientTalk.html.

About Karmak (www.karmak.com)
Karmak, Inc., a leading provider of computer systems and business management systems in the heavy-duty truck industry, supplies software applications to retailers that sell and service trucks, tractors and trailers, as well as retail and wholesale businesses that distribute parts. In addition, Karmak provides continuing innovation and support to companies through software specialists working closely with customers in areas such as inventory control, service department management, accounting, and new and used truck sales. Serving the heavy-duty industry for more than 25 years, Karmak is headquartered in Carlinville, Illinois. Karmak currently serves more than 1,800 locations throughout the United States, Canada, and Latin America.

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