ProfitMaster

Compatible with Windows® 7Mobile Service Writer

Improve workflow with increased mobility and flexibility

Mobile Service Writer helps your service shop run more efficiently by providing a portable tool to open repair orders as vehicles arrive on site. Designed to meet the specific needs of service writers, this simple-to-use module puts customer, unit, and repair type information at your fingertips—freeing you from the desk to jump start the work order process.

Mobile Repair Order Entry Benefits

  • Works with Windows-based Tablet PC or laptop for convenient portability
  • Service writers are able to open more repair orders per hour
  • Increase customer satisfaction by assisting customers quickly
  • Avoid writing work orders on paper and deciphering handwriting
  • Optionally create new customer accounts in the business system
  • Automatically create new customer unit records in the business system
  • Updates unit meter reading in the business system
  • View the unit’s previous repair history when used with a live connection to the business system
  • Take full advantage of Tablet PC features, including digital ink, landscape or portrait orientation, and signature capture (with additional software)
  • Quickly enter notes by dragging and dropping items from the Unit Information data grid
  • Work orders can be printed immediately from the PC
  • The printed copy of the work order, including the signature, can be imported into KOLD (Karmak OnLine Documents) for paperless archiving and easy retrieval
  • Optionally put appointments on your Microsoft Outlook calendar

AT A GLANCE

Mobile Service Writer’s streamlined interface has everything you need to open a repair order in one screen—including specific unit information and ample space to enter notes. 

 

Mobile Service Writer works on a Tablet PC in portrait or landscape mode for easy handling and greater mobility.

Portable Simplicity and Power

Mobile Service Writer is optimized to make the service writer’s job easier. Quickly select customers, units, and repair types, and enter comments on a portable PC as you move from customer to customer or walk around the truck. Upload that data to your Karmak business system using a wired or wireless connection to create a new repair order. Work orders are saved in the PC and can be viewed after they are transmitted.

With full support for Tablet PC, Mobile Service Writer combines the simplicity of pen and paper with the power of your business system. Its ease of use and ease of movement provide a more natural, intuitive solution that simply makes service writers more productive.

Get your service operation moving with Mobile Service Writer. Use our Information Request form, call us at 800-622-6311, or contact a regional manager in your area today.

Mobile Service Writer is Compatible with Windows 7

Windows® is all about making your life easier. To make it easy, Microsoft recommends “Compatible with Windows® 7” applications because they have passed Microsoft-designed tests for compatibility and reliability with Windows 7. These applications support 64-bit technology and have passed tests to minimize the possibility of crashes, hangs, and restarts.

“Compatible with Windows 7” software:

  • Is tested for compatibility and reliability on Windows 7.
  • Passed Microsoft designed tests to minimize the possibility of crashes, hangs, and reboots.
  • Represents a commitment that the product will continue to work over the life of Windows 7.
  • Meets privacy standards set forth by the Anti-Spyware Coalition.
  • Installs cleanly and reliably.
  • Eliminates unnecessary reboots.
  • Ensures compatibility with Windows 7, both 32-bit and 64-bit editions.

Windows and the Windows logo are trademarks of the Microsoft group of companies.