Internet Parts Sales

Expand Your Market Share with Internet Parts Sales

Now, your customers can place parts orders using Internet Parts Sales from Karmak’s ProfitMaster^® series. The easy-to-use, Internet-based software solution can be seamlessly integrated into your Karmak Legend^® or INFO 5^® business system to expand market share beyond your physical location.

• Improves service by allowing customers to place orders any time, 24 hours a day, 7 days a week
• Customers receive email confirmation of their orders
• Saves time spent manually entering faxed or phone orders
• Eliminates errors caused by unreadable faxes or incorrectly entered part numbers
• Sales personnel have more time to call or visit customers
• Built-in security gives you control over which customers can place orders online

From parts search to checkout

Internet Parts Sales provides your customers with the ability to enter parts orders over the Internet. Interfacing with the Karmak Legend and INFO 5 business systems, Internet Parts Sales targets both the Retail and Administrative environments.

Within the Retail environment, Internet Parts Sales enables your customers to place parts orders with a click of the mouse. The system allows customers to search for parts, check price and availability, create and maintain a shopping cart, and check out.

Customer permissions are controlled by system settings and pre-established accounts within your business system. To ensure security and efficiency, the system is designed with a 30-minute timeout feature.

System flexibility means efficiency

From setup to sales, the Administrative environment is designed for use by your in-house personnel. This environment provides you with flexibility in controlling which customers may purchase via the Internet. All administrative activities are supported with a single server, no matter how many of your locations make Internet Parts Sales available to their customers.

When your customer enters selection criteria, parts information will be retrieved on demand from your Karmak business system. Parts pricing for a customer, along with availability, is controlled by your business system. Once a customer completes the checkout process, your business system processes and fulfills the orders, emailing an acknowledgement back to your customer.

Data storage contained within Internet Parts Sales includes customer passwords and email addresses, shopping cart details of orders in process, and your company’s specific setup information. Your Karmak business system can print reports to track the parts the customer has ordered.

Start expanding your market share. Use our Information Request form, call us at 800-622-6311, or contact a regional manager in your area. To set up a free WebEx or on-site demo, use our Demo Request form.