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Director Series Software TrainingKarmak offers a variety of training options for Director Series users, including one-on-one training, on-site training, Karmak Training Center, regional workshops, and convenient online Webinars. Effective training can improve efficiency, reduce problems, boost morale, and improve customer service—directly affecting your bottom line.
Check the schedule below for our latest Webinar offerings. For
more information, please contact the Director Series Help
Desk at 1-866-856-4846 or
. | QUESIONS? Contact Jim Vanderpoel, Director Series Manager at , or 1-866-856-4846 for more information regarding Director Series training.
| Director Series 2009 Webinar ScheduleThe cost of each one-hour Webinar is $50 per connection, unless otherwise noted. With a single connection, one or more employees at one location can attend a Webinar for the same low fee. All you need is an Internet connection to a PC at your location to engage in a live, interactive training session with the Director Series team. A high-speed Internet connection is recommended. Easy login instructions will be provided. Each class is limited to 10 connections per session. Click a Webinar title for a description of that class. All Webinar times listed below are Central Time.
Director Series Webinar DescriptionsAccounting Interface Improve your accounting functions by focusing on the Director Series automated interface and invoice accounting export process. This class is ideal for anyone who manages the accounting interface or the accounting of an interfaced QuickBooks company file. Top | Webinar Schedule | Sign Up Inventory Pricing Learn how to maintain inventory multipliers and pricing options within Director Series that can help you manage your parts margins more closely. Inventory managers and anyone who has the authority to maintain pricing will benefit from this session. Top | Webinar Schedule | Sign Up Discover what you can do to streamline activity in the parts department and make your inventory work for you. This class will help parts managers improve inventory control by focusing on purchasing and receiving, parts movement, and inventory organization. We will show you key features that can make your parts department more productive, including deterring and returning obsolete parts, reviewing parts sold, and analysis of purchasing and receiving. Top | Webinar Schedule | Sign Up Attend this session for an overview of the parts management functions in Director Series. We will cover inventory management procedures, focusing on inventory quantities, cycle counting, and essential parts and inventory reports that can help you reduce inventory costs. This class is recommended for all new and experienced parts managers. Top | Webinar Schedule | Sign Up Purchasing and Receiving Join us to learn more about maintaining inventory records, reviewing historical data, and processing stock orders and customer emergency purchase orders using the relevant applications and inventory reports. This class will help beginning and experienced users maximize efficiency in processing orders and maintaining inventory levels using Director Series. Top | Webinar Schedule | Sign Up Learn the fundamental steps in Director Series that will help you maintain a more productive repair shop. We will cover procedures related to managing service shop operations and profit margins. We will focus primarily on management reports, tracking productivity and profitability, and maintaining employees and user permissions. Top | Webinar Schedule | Sign Up Reviewing and Maintaining Profit Margins When it comes to meeting your business goals, knowledge is power. Attend this session for an in-depth look at the sales analysis reports that show you where profits are being made and where the potential for improvement exists. We will focus on analyzing two main Director Series reports: Sales Analysis and Repair Type Analysis, both valuable tools for proactive parts and service management. Top | Webinar Schedule | Sign Up Sales and Repair Order Processing Attend this class to gain a better understanding of the order processing features in Director Series. Learn options for searching, creating, maintaining, and invoicing counter and repair shop orders. This is a valuable session for new users as well as intermediate users. Top | Webinar Schedule | Sign Up Learn the essential procedures that a system administrator must perform to keep the Director Series system running optimally and reduce downtime. We will cover maintaining group permissions, adding users, and system functionality. We will also show you how to install client computers, configure application settings, and review system backups and system resources. Top | Webinar Schedule | Sign Up Units, Preventive Maintenance, and Service History Maintaining units, assigning and maintaining preventive maintenance records, as well as reviewing service history, will all be covered in this session. This class will benefit service writers, fleet managers, and any other user who maintains customer or internal units or references unit service history. Top | Webinar Schedule | Sign Up
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