Contact Customer Support

Legend Support

Hours of phone support depend on your selected call window and support level, with 24-hour support available in case of emergency. E-mail is checked Monday through Friday, 7:00 a.m. to 5:30 p.m. If your support request is urgent, please call our Customer Support Group at the following numbers to ensure a timely response to your question.

Support Department

Phone

E-mail

Legend Accounting, Lease/Rental:

1-888-671-6009

Legend Parts & Service:

 1-888-671-6008

Legend Systems & Communications:

 1-888-671-6010

Latin America Support
From Mexico:
Outside Mexico:


001-800-305-0929
1-217-854-4721

INFO 5 Support

Support hours are from 7:00 am - 7:00 p.m. Monday through Friday Central Time. Support representatives are on call 24 hours a day 7 days a week should emergencies arise. Support e-mail is checked between 7:00 a.m. and 5:30 p.m. Central Time, Monday through Friday. If your support request is urgent, please call our Customer Support Group at the following numbers to ensure a timely response to your question.

Support Department

Phone

E-mail

INFO 5 Accounting, R/L, USIC Support:

1-866-617-8451

INFO 5 OEM Applications, Parts & Service Support:

  1-866-617-8452

INFO 5 Systems Support:

 1-866-617-8453

ProfitMaster Support

Hours of phone support depend on your selected call window and support level, with 24-hour support available in case of emergency. E-mail is checked Monday through Friday, 7:00 a.m. to 5:30 p.m. If your support request is urgent, please call our Customer Support Group at the following numbers to ensure a timely response to your question.

Support Department

Phone

E-mail

ProfitMaster Services:

1-866-452-7625

RPM Services:

 1-800-252-7625

Director Series Support

Call 1-866-856-4846 or e-mail to reach the Director Series Help Desk.

Representatives are available 8:00 a.m. - 5:00 p.m. Central Time, Monday through Friday. It is important that only those on your Authorized Contact List contact Karmak support. This increases your security by limiting the number of individuals who may call Karmak with requests which might be billed to your company, or which may affect the performance of your system, and can help eliminate requests for unauthorized changes.