Karmak Technology Conference & Expo 2010 - Sustain. Surpass. Succeed. Surviving & Thriving in Today’s EnvironmentKarmak Technology Conference & Expo 2010

Class Schedule: Wednesday, October 13 - Friday, October 15

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Legend, ProfitMaster & Combined Classes

Wednesday, October 13 Click on a class title for the class description
Legend Classes ProfitMaster & Combined Legend & INFO 5 Classes
Accurate Legend Service Processing & Invoicing
10:00-11:30 a.m.		 Legend Systems Roundtable
10:00-11:30 a.m.		 Factors that Affect Inventory Valuation
10:00-11:30 a.m.		 New Product Overview
10:00-11:30 a.m.		 Sales Management Flooring
10:00-11:30 a.m.		 ProfitMaster Service Management Roundtable
10:00-11:30 a.m.
Accounting Enhancements
1:00-2:30 p.m.		 Tracking a Part from A to Z
1:00-2:30 p.m.		 What’s New with Real-time Performance Monitor (RPM)
1:00-2:30 p.m.		 ProfitMaster System Administration
1:00-2:30 p.m.		 Sales Management Roundtable
1:00-2:30 p.m.		 Office 2010 Overview for IT Pros - with Kevin Remde
1:00-2:30 p.m.
Advanced Legend Service Capabilities through Parameters
3:30-5:00 p.m. 		Legend Parts & Service Enhancements
3:30-5:00 p.m.

Combined Class


Pricing Concepts for Today's Business Environment
3:30-5:00 p.m.

Sales Management Enhancements
3:30-5:00 p.m. 		ProfitMaster Reporting Utilities
3:30-5:00 p.m. 		ProfitMaster 3.0 Preview - Focus on Accounting
3:30-5:00 p.m. 		Microsoft and the State of Virtualization - with Kevin Remde
3:30-5:00 p.m.
Thursday, October 14  
Legend Classes ProfitMaster & Combined Legend & INFO 5 Classes
Accounting Enhancements* - Repeat of Wednesday's Class
7:00-8:00 a.m. 		Legend Parts & Service Enhancements* - Repeat of Wednesday's Class
7:00-8:00 a.m. 		Sales Management Enhancements* - Repeat of Wednesday's Class
7:00-8:00 a.m.
*Thursday morning Enhancements classes are subject to cancellation if minimum enrollment levels are not met.
Pricing Practices for Today's Business Environment
9:30-11:30 a.m.		 Karmak DataLink
9:30-11:30 a.m.		 Miscellaneous Purchase Orders A to Z
9:30-11:30 a.m.

Legend / ProfitMaster


Understanding Profit Centers in ProfitMaster Service
9:30-11:30 a.m.
Get Ready for ProfitMaster Service Management
9:30-11:30 a.m. 		 Production and Profits: Optimizing the Service Department - with Mark Martincic
9:30-11:30 a.m.
Getting to Know Your Customer
1:00-2:30 p.m.		 OEM Financials "Did You Know?"
1:00-2:30 p.m.

Maximizing ProfitMaster Service Labor
1:00-2:30 p.m.

 New Product Overview - Repeat of Wednesday's Class
1:00-2:30 p.m.		 ProfitMaster 3.0 Preview - Focus on Invoicing
1:00-2:30 p.m.		 Ad Campaign Strategies
1:00-2:30 p.m.
Inventory Parameters: Tune for Success
3:30-5:00 p.m.		 Emailing Options in Legend 6.1
3:30-5:00 p.m.		 Inventory Reconciliation
3:30-5:00 p.m.		 Preparing for ProfitMaster
3:30-5:00 p.m.		 Creating & Maintaining Basic RPM Views  
3:30-5:00 p.m.		 Increase Profits & Sales with ProfitMaster Service
3:30-5:00 p.m. 		Ad Evaluation & Critique
3:30-5:00 p.m. 
Friday, October 15  
Legend Classes ProfitMaster & Combined Legend & INFO 5 Classes
Cycle Counting: Maintaining Inventory One Step at a Time
8:30-9:20 a.m.		 Establishing Credit Limits
8:30-9:20 a.m.		 Creating & Maintaining Advanced RPM Views
8:30-9:20 a.m.		 SQL Server
8:30 a.m.-Noon		 ProfitMaster Unit Occurrences
8:30-9:20 a.m.		  ProfitMaster Service "Did You Know?"
8:30-9:20 a.m.
Time Entry & Labor Reconciliation
9:30-11:20 a.m.		 Customer Report Generator
9:30-10:20 a.m.

Combined Class


Client Talk for Karmak Legend and INFO 5
9:30-10:20 a.m.
Empower Customers with Internet Parts Sales (IPS)
9:30-10:20 a.m.		 Sales Management & RPM for Sales "Did You Know?"
9:30-11:20 a.m.		 ProfitMaster Service Preventive Maintenance
9:30-10:20 a.m.
Efficient Merchandise Returns
10:30-11:20 a.m.

Legend Class


Legend Daily Operating Control Report
10:30-11:20 a.m.
 ProfitMaster Scheduling Overview
10:30-11:20 a.m.		  ProfitMaster Service Warranty Processing
10:30-11:20 a.m.

INFO 5, ProfitMaster & Combined Classes

Wednesday, October 13 Click on a class title for the class description
INFO 5 Classes ProfitMaster & Combined Legend & INFO 5 Classes
Accounting Enhancements
10:00-11:30 a.m.		 INFO 5 Systems Roundtable
10:00-11:30 a.m.		 New Product Overview
10:00-11:30 a.m.		 Sales Management Flooring
10:00-11:30 a.m.		 ProfitMaster Service Management Roundtable
10:00-11:30 a.m.
INFO 5 Parts & Service Enhancements
1:00-2:30 p.m.		 Accounting A to Z
1:00-2:30 p.m.		 What’s New with Real-time Performance Monitor (RPM)
1:00-2:30 p.m.		 ProfitMaster System Administration
1:00-2:30 p.m.		 Sales Management Roundtable
1:00-2:30 p.m.		 Office 2010 Overview for IT Pros - with Kevin Remde
1:00-2:30 p.m.
Auditing a Part from A to Z
3:30-5:00 p.m. 		INFO 5 Service A to Z
3:30-5:00 p.m. 		 Pricing Concepts for Today's Business Environment
3:30-5:00 p.m. 		Sales Management Enhancements
3:30-5:00 p.m. 		ProfitMaster Reporting Utilities
3:30-5:00 p.m.		 ProfitMaster 3.0 Preview - Focus on Accounting
3:30-5:00 p.m. 		Microsoft and the State of Virtualization - with  Kevin Remde
3:30-5:00 p.m.
Thursday, October 14  
INFO 5 Classes ProfitMaster & Combined Legend & INFO 5 Classes
  Sales Management Enhancements* - Repeat of Wednesday's Class
7:00-8:00 a.m.
*This class is subject to cancellation if minimum enrollment levels are not met.
Behind End-of-Period Processing
9:30-11:30 a.m.		 Factors that Affect Inventory Valuation
9:30-11:30 a.m.		 Get Ready for ProfitMaster Service Management
9:30-11:30 a.m.		 Production and Profits: Optimizing the Service Department - with Mark Martincic
9:30-11:30 a.m.
Laser Printing and Emailing Options in INFO 5
1:00-2:30 p.m.		 Accounting Enhancements - Repeat of Wednesday's Class
1:00-2:30 p.m.

Maximizing ProfitMaster Service Labor
1:00-2:30 p.m.

 New Product Overview - Repeat of Wednesday's Class
1:00-2:30 p.m.		 ProfitMaster 3.0 Preview - Focus on Invoicing
1:00-2:30 p.m.		 Ad Campaign Strategies
1:00-2:30 p.m.
Executive Management Key Indicators
3:30-5:00 p.m.		 INFO 5 Parts & Service Enhancements - Repeat of Wednesday's Class
3:30-5:00 p.m.		 Preparing for ProfitMaster
3:30-5:00 p.m.		 Creating & Maintaining Basic RPM Views  
3:30-5:00 p.m.		 Increase Profits & Sales with ProfitMaster Service
3:30-5:00 p.m. 		Ad Evaluation & Critique
3:30-5:00 p.m.

Friday, October 15